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Personal Assistant Course

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Course Line On Demand

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
2.3 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

2 students purchased this course

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Overview

Welcome to Personal Assistant Course, a comprehensive and engaging course designed to provide you with in-depth knowledge and practical skills in Personal Assistant. Throughout this course, we will explore various aspects of Personal Assistant and delve into its fundamental concepts, advanced techniques, and real-world applications.

Our primary objective in Personal Assistant Course is to equip you with a solid foundation in Personal Assistant. Whether you are a beginner or an experienced professional looking to expand your expertise, this course will cater to your needs and help you achieve your learning goals.

During our journey together, you will have the opportunity to:

  • Gain a thorough understanding of the core principles and theories that underpin Personal Assistant.
  • Acquire practical skills through hands-on exercises, projects, and real-world examples.
  • Explore cutting-edge advancements and emerging trends in the field of Personal Assistant.
  • Prepare for future opportunities, such as further education, career advancement, or entrepreneurship, in the field of Personal Assistant.
  • Reflect on your learning journey, celebrate your achievements, and gain the confidence to excel in Personal Assistant.

By the end of Personal Assistant Course, you will have gained a comprehensive understanding of Personal Assistant and developed the skills necessary to succeed in this dynamic field. Whether you choose to pursue further education, enter the job market, or embark on entrepreneurial ventures, this course will lay a strong foundation for your future endeavours.

We are excited to have you join us on this educational journey, and we look forward to helping you unlock your full potential in Personal Assistant Course. Let's get started!

Why should you choose Course Line?

When it comes to quality education and professional development, Course Line stands out as one of the most prestigious learning providers. As a certified institution by UKRLP & CPD Group, we have a proven track record of excellence, having successfully taught over 20,000+ students and counting.

Curriculum

22
sections
22
lectures
2h 17m
total

Course media

Description

Welcome to the course outline for Personal Assistant Course. In this comprehensive learning journey, we will explore the depths of Personal Assistant, delving into its core principles, practical examples, and advanced techniques. Through a series of engaging lectures and exercises, you will gain the knowledge and skills necessary to excel in the field of Personal Assistant Course.

*****Personal Assistant Course Course Syllabus*****

Module 1: The Job Functions of a PA / Secretary

  • Role and Responsibilities of a PA / Secretary
  • Daily Routine
  • Office Supplies

Module 2: Telephone Skills

  • Telephone Usage
  • Telephone Manners
  • Telephone Etiquette Tips
  • Domestic Long-Distance Calls
  • Voice-Mail Etiquette

Module 3: Mail Services and Shipping

  • Forwarding First-Class and Other Mail
  • Alternatives to Royal Mail
  • Other Shipping Services

Module 4: Travel Arrangements

  • Transportation Reservations
  • Finding a Reputable Agent
  • Using a Travel Agent for International Travel

Module 5: Organising Meetings

  • Anatomy of a Meeting
  • Types of Corporate Meetings
  • Common Problems When Scheduling Meetings
  • Planning for the Conference
  • Preparing Conference Materials

Module 6: Time Management

  • Overview of Time Management
  • Controlling Procrastination
  • Maintaining an Activity List
  • Creating Action Plans

Module 7: Keeping Accurate Records

  • How to Alphabetize for Filing and Indexing
  • Individual or Personal Names
  • File Cabinets
  • Organising Your Computer Files
  • Using Documents Library

Module 8: Writing Business Letters

  • Business Documents
  • Beginning the Letter
  • Closing the Letter
  • Hyperlinks in Email Messages
  • Email Protocol for Administrative Assistants
  • HTML Format Versus Plain Text

Module 9: Other Written Communication

  • Reports
  • Memorandum Report
  • Report Templates
  • Editing and Proofreading
  • Electronic Revisions

Module 10: Presentation Skills

  • Good Preparation
  • Starting and Ending Your Presentation
  • Visual Aids
  • Group Presentations

Module 11: Communication Skills

  • Nonverbal Communications
  • Customer Service
  • Customer Service Fundamentals
  • Types of Interviews
  • Question Sequence and Wording

Module 12: Active Listening

  • The Basics of Active Listening
  • Understanding the Communication Process

Module 13: Administrative Skills

  • Importance of Business Environment
  • Types of Business Environment
  • Social Responsibility of a Business
  • Business Ethics

Module 14: Office Management & Supervision

  • The Role of the Office Manager
  • Building Trust with Your Team
  • Typical Ethical Issues in Business
  • Whistleblowing
  • Plant Closing Laws

Module 15: Budgets and Managing Money

  • Monitoring and Managing Budgets
  • Decision Making

Module 16: Dealing with Difficult People Conflict Resolution

  • Different Stages of Conflict
  • Conflict Management

Module 17: Business Ethics for the Office

  • Introduction to Business Ethics
  • Philosophical Approaches to Ethics
  • Developing Codes for Office Ethics
  • Common Ethical Dilemmas

Module 18: Business Etiquette

  • Introduction to Business Etiquette
  • Proper ways for Business Dining

Module 19: Effective Planning and Scheduling

  • Introduction to Work Breakdown Structure
  • Effective Project Planning
  • Project Risk Management and Communication Plans

Module 20: MS Word

  • Getting Started with Word
  • Identify the Components of the Word Interface
  • Microsoft Office Word 2016
  • Word Documents
  • The Word Application Window
  • Default Typing Options
  • Formatting Marks
  • Save Options
  • Sharing a Document
  • Preview and Print Options
  • Accessing Advanced Help Options

Module 21: MS Excel

  • Getting Started with Microsoft Excel 2016
  • Identify the Elements of the Excel Interface
  • Microsoft Excel 2016
  • What are Columns, Rows, Cells, and Ranges?
  • The Excel Interface
  • Navigation Options
  • Creating a New Blank Workbook

Module 22: MS PowerPoint

  • Modifying the PowerPoint Environment
  • Customise the User Interface
  • The PowerPoint Options Dialog Box
  • Move the Quick Access Toolbar
  • The Customise Status Bar Menu
  • TOPIC B: Set PowerPoint 2016 Options
  • Save Options
  • Proofing Options
  • Advanced Options

Assessment Process

Upon completing the Personal Assistant Course course, you will be required to undertake a multiple-choice evaluation in order to gauge your understanding of the material covered.

If you do not achieve the minimum passing score, you will have the opportunity to retake the assessment without incurring any additional cost.

Certification

After successfully completing this Personal Assistant Course course, you will get an instant Free digital certificate.

Who is this course for?

Personal Assistant Course is designed to cater to a wide range of individuals who are eager to enhance their knowledge and skills in Personal Assistant.

This course is suitable for:

  1. Beginners in Personal Assistant
  2. Professionals
  3. Students
  4. Career changers

No matter your background or level of experience, Personal Assistant Course offers a comprehensive learning experience that caters to your specific needs. Join us on this educational journey and unlock your potential in Personal Assistant today!

Requirements

Requirements for the Personal Assistant Course course:

  • No Prior Knowledge Required
  • Basic Computer Skills.
  • Internet access.
  • Familiarity with English

Career path

Completing Personal Assistant Course course can open exciting career opportunities in various fields related to Personal Assistant. Here are three potential career paths you can pursue after completing Personal Assistant Course:

  • Legal Assistant
  • Medical Assistant
  • Executive Secretary
  • Personal Concierge
  • Event Planner
  • Travel Agent
  • Customer Service Representative
  • Sales Representative

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Reviews

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.